Help
Shipping
Every order is confirmed by email before it ships, with the delivery method, timing and cost for your address. Here is how delivery works for each kind of piece.
Where we ship
We ship across the United States. International delivery is available on request — write to us with the piece and your address and we will send a quote.
Shipping costs
Shipping is calculated for each order based on the piece, its size and your address. We send you the total, including delivery, to approve before you pay.
Objects & apparel
Pieces we keep in stock ship within 2–3 business days of your order being confirmed, by tracked parcel service. We email the tracking number as soon as it ships.
Wallcoverings
Samples ship within 2 business days.
Wallcoverings are printed to order. We confirm the production time with your order, and rolls ship by tracked parcel service once printed.
Furniture
Furniture is made to order. We confirm the lead time when you order, then schedule delivery with you.
Larger pieces travel by freight or white-glove delivery, which can include bringing the piece into the room of your choice and removing the packaging. We quote the delivery option that suits the piece and your building.
When it arrives
Please check your delivery when it arrives and keep the packaging until you have. If anything is damaged or not what you ordered, email us within 48 hours with photos — see our Returns page for how we put it right.
Questions
Email contact@objectsnewyork.com or call +1 347-762-5059.
Objects New York, Inc.
55 Water St.
Brooklyn, NY 11201